What are the check in and check out times?
Check in is at 2 PM and check out at 12 PM.
What is the supplement for late check-out?
The supplement for late check-out is 10 EUR (75 HRK) per hour.
What is the hotel voltage?
Do you provide adapters or converters?
Yes, adapters and converters are available for hotel guests free of charge. Please contact the front desk.
Is it possible to rent a smartphone charger in case I forget to bring it with me?
Yes, we have some smartphone chargers available at no charge to hotel guests. Please contact the front desk.
Which payment methods does the hotel accept?
The hotel accepts cash and all major credit cards. Please note that payments done through paychecks are not valid.
Is the hotel eco-friendly and sustainable?
We strive to be one of the most sustainable hotels in the area. We are a part of Sheraton program "Make a Green Choice".
How far away is the beach and Dubrovnik city center from the hotel?
Sheraton Dubrovnik Riviera Hotel is a beachfront hotel, which means it has a direct beach access. The city center is 6-km drive away.
How far away is Sheraton Dubrovnik Riviera Hotel from the Dubrovnik airport?
Dubrovnik Airport is a 11-km drive away from the hotel.
Do you provide cribs/cots?
The hotel provides cots free of charge.
Does the hotel have accessible rooms?
Yes, we have 5 accessible rooms and anti-allergy rooms, which are available upon request when booking.
Do you have any discounts for children? What’s the maximum age of children who can stay at the hotel free of charge?
Children up to and including 12 years of age staying in a room with their parents stay free of charge.
What is the supplement for an extra bed?
The supplement for an extra bed amounts to 35 EUR (264 HRK) per day.
Does the hotel have spa and fitness facilities?
The hotel features an outdoor and an indoor swimming pool, spa area, gym and a fitness studio.
What are the parking options at the hotel?
The hotel features a large outdoor car park and an underground garage at no additional charge for hotel guests.
Does the hotel have a business center where I can print and/or copy my documents?
Sheraton Dubrovnik Riviera Hotel has a business center that is open 24 hours a day for all hotel guests. There you can use the desktop computer, internet access and printing facilities. You can also send faxes, scan and print documents at an additional cost.
Is there an exchange office at the hotel?
Yes, the exchange office is located at the front desk and is open daily until 10 PM. You can however exchange only foreign currencies into Croatian kuna and not the other way around.
What is the breakfast price, in case it is not included in the room rate?
Most of our room rates already include breakfast, however should you wish to purchase breakfast alone, the price is 25 EUR (189 HRK).
As per internal policy, pets are not allowed in the hotel.
Please note that there are construction works taking place at the promenade in front of the hotel and, therefore, there might be a limited access to the hotel beach as well as risk of noise during the daytime. We apologize for the potential inconvenience and kindly ask you for your understanding as this issue is beyond our jurisdiction.